Operations / Software

Shop operations PWA

A complete shop management platform for independent service businesses. Twelve modules, AI tooling, customer flows, and role-based access in one Progressive Web App that runs on a phone, laptop, or shop TV. No monthly fee, no per-seat licensing, no vendor lock-in.

REF_001 / SHOP OPERATIONS PWA SHOP
Type Capability showcase
Scope 12-module workspace
Use case Shops / Trades
Cost $0/mo

The problem.

Independent shops run on tribal knowledge. The owner knows what's in the queue, what parts are inbound, who paid, who didn't, which customer got promised what. When something falls through the cracks, the customer is the one calling - and a damage claim, a missed deadline, or a lost repeat is what the owner pays for it.

Off-the-shelf shop management tools cost $80 to $300 per month, demand training, and try to do everything for everyone, so they fit nobody. The independent operator either pays for software they only use a third of, or runs the shop on a whiteboard, a notebook, and scattered text messages.

"One platform, twelve modules,
zero monthly fee."

The build.

A Progressive Web App built around how an actual shop runs. Twelve focused modules. AI assist where it earns its place. Customer flows that don't require the customer to install anything. Owner versus mechanic permissions enforced at the data layer, not just hidden in the UI.

The twelve modules.

Service queue SHARED

FIFO with rush priority. Status, notes, photos, labor entries, invoicing.

Customers SHARED

Database with linked service history and purchase records.

Buy / sell OWNER

Inventory tracking, profit margins, warranty dates, listing-platform export.

Parts SHARED

Order status, cost, ETA, one-tap supplier search.

Pickup / delivery SHARED

Scheduled trailer runs with optimized Google Maps routing.

Shop board SHARED

TV display, full-screen, auto-refresh, no financial data.

Dashboard OWNER

Labor revenue, parts cost, inventory value, sales profit, unpaid invoices, net.

Reports OWNER

Daily, weekly, monthly, quarterly, year-over-year. Tax CSV export.

Expenses OWNER

Rent, tools, supplies, fuel, insurance. Feeds profit calculations.

Tool tracker OWNER

Log loaned tools so nothing walks off.

Lookup SHARED

Search across customer, vehicle, VIN, phone, part number.

Import OWNER

Bulk CSV migration of past service, inventory, expenses.

The stack.

Progressive Web App Netlify Functions Netlify Blobs Anthropic AI Relay Offline-Capable Custom Domain + SSL

The unlock.

The unlock isn't the module count. It's that an independent operator now runs the shop on a tool that fits the actual workflow, costs nothing per month, and doesn't pull data hostage if the relationship ends.

The platform is configurable for any service-based independent operation: motorsports, motorcycles, automotive, truck and diesel, marine, RV and camper, small engine, lawn equipment, appliance repair, mobile detailing, light fabrication. Same architecture, different module labels and AI prompt context.

Run a shop? Run it tighter.

If the whiteboard, the notebook, and the group text are starting to leak, there's a better way that doesn't cost three hundred dollars a month. Let's talk.

Start the build
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